Using good always comes in handy in finding out some info. That is likely to change in the future but is the case at the time of writing. Panda can present China, “laz” is short for lazy, that’s panda’s feature, also is our mission, help our clients save more cost. However, you can sign up for their member package to become a member. You deal only with the Platform; it executes your transaction in the open market and a service fee is payable. This is extremely tricky, as Alibaba.com simply cannot act based on this. Don’t hesitate to come by our office for a coffee if you visit Hong Kong, Best Regards, Fredrik Gronkvist, Co-Founder, I accept that this form collects my name, email and other information that may be necessary to reply to my inquiry (read our. Feel free to contact us or use the many free resources on this website. biz.alibaba.com/ta/detail.htm?orderId=XXXXXXXXXXXXXX. During the call i will explain how we can help you import quality products from Asia. Alibaba launched online transfer as a payment gateway European importers. COVID-19 Notice: The Asia Import Platform is designed to ensure that you can manage the importing process from anywhere – at a time when it’s impossible to visit suppliers and attend trade shows in Asia. My first order on alibaba was a success! Oh, the wonderful world of Alibaba! At PayPal, our flat-rate pricing structure is a base rate of 2.9% plus $0.30 per transaction. I want to share my sourcing expertise with you to help you grow business. Product ideas can be difficult to come by, especially ones with true market viability. Last updated November 29, 2020 If you are working with a sourcing agent like me, then you’re already way ahead of the game. With Alibaba.com Payment Terms, buyers have time and options for how to handle their money by paying 60 days later. 2. You can learn more about Alibaba.com Payment Terms in this Q&A with Alibaba New York City. You should not use Western Union to pay a supplier directly. Because lots of people asked free sample but didn't return back, charge for sample fee is a protection for suppliers themselves. The products are imported and cleared through customs. Some people rather buy their products from an actual company rather than an agent. You can request your supplier to create a Trade Assurance order, which generates a payment link. The first step of the process is to contact the supplier to confirm the their bank account details: You can transfer the funds in US dollars from your internet bank directly to the supplier. Designed for mobile and desktop clients. Via Alipay, Alibaba.com offers buyers to pay suppliers through an Escrow system. Alibaba has launched multi-language sites other than English. Pay us via Paypal, Western Union, MoneyGram or bank transfer. Import from China actually is not a simple task. There’s no need to submit paperwork or wait weeks for approval as it normally does when small businesses try to get loans approved to finance their product imports. You should only use Western Union to pay your supplier if done via one of Alibaba’s payment gateways. Private Label & OEM Product Manufacturer Lists, d. Tutorials, Video Walkthroughs and Task Lists that guide you step-by-step through the entire process. Hi, you can directly buy and don’t need any companies. Share. Larger orders are often negotiated and processed outside of the platform. Tencent Holdings Ltd., also known as Tencent, is a Chinese multinational technology conglomerate holding company.Founded in 1998, its subsidiaries globally market various Internet-related services and products, including in entertainment, artificial intelligence, and other technology. Others don't offer free sample, but they can return the sample fee after the real orders. This deferred payment service helps small businesses manage and improve their cash flow instead of having to tie up their capital right from the start. The first bill comprises the product price, our service fee (5%), and local shipping.This is to fund us to buy the product. Now Alibaba had changed their rate methods, after click company profile, you'll find the Transaction level , that means when the supplier sell more products and get more payment, this score will get higher, so this score cannot totally verify whether this company has scammed. ALIBABA: The largest online and mobile e-commerce company in the world is expected to earn $2.65 per share for the third quarter, according to equities analysts at Oppenheimer. Currently, 11 multi-language sites are available for Gold members to post new product and edit/manage their automatically translated products from English site: They also have four multi-language sites that only display the auto-translated: Only the gold members can use these options. Visit our fees page to get the full details on our flat-rate pricing. Alibaba Online Transfer Improved cash flow. I quickly and easily found exactly what I was looking for, and the person in charge of the company responded very quickly! We are going to help you with safety buying on Alibaba and how to buy on Alibaba. The goods are damaged and/or not as specified on the product page. We help client communicate with supplier for the whole process, like making samples or producing. Hi, Robert, I will always update the articles about how to avoid scam during sourcing products from China, you can subscribe to us, or if you have any sourcing demands, you can also send us a free quote, https://www.lazpanda.com/submit-request/ . So you want to negotiate some type of quality standards when it comes to what you are buying and make sure the supplier agrees to it and writes down his part. The payment link directs you to the online invoice, which expires automatically after 72 hours. It has 2.5x the number of payment users as PayPal. This is a good reason to always buy from suppliers who typically have a higher response rate. Transaction fees are lower compared to bank transfer fees, 3. Always read the product description carefully before placing an order. Learn how to import products from China and Southeast Asia during this free 60-minute training. I received a damaged trailer from China thru alibaba the supplier said it must of got damaged over seas and wants to send me accessories but I don’t want that because I didn’t want a damaged trailer. Regular Bitcoin Exchanges These are marketplace platforms, owned by third parties (intermediaries). Buyers today are sometimes required to pay in full before their products are shipped. PayPal demanded a staggering 7% for transactions on AliExpress. Also, Alibaba has given out a verified symbol to the company's that they have verified. Also if you have a website, mention the website you plan to use or sell the product on. 1. Either way, buying from Alibaba can be quite the adventure. Therefore, I advise you to always buy product samples before placing a larger order – even when the transaction is covered by the secure payment system. Note that it normally takes 2 to 4 working days before the funds arrive. Above the product quality protection, you need check product by yourself, so ask a sample from the supplier is also important! The best thing to look out for is verification. Found a supplier on Alibaba but not sure how to pay them? The Alibaba secure payment allows payments via credit card and debit cards, issued by Visa and MasterCard. r/Entrepreneur: A community of individuals who seek to solve problems, network professionally, collaborate on projects, and make the world a better … If you don't have a visa or master card to pay the supplier you should use or set up your own PayPal account. If you continue to use this site we will assume that you are happy with it. It's also hard once the product has been shipped and in your hands, the supplier can claim that you were the one responsible for the damage. Alibaba provides protection so that you have the assurance to know that the suppliers are dedicated and homering the key terms of the contract. Lab test reports. It is one of the world’s largest business-to-business wholesale eCommerce platforms that connects over 150,000 suppliers to over 10 million buyers from over 190 countries and regions. Parcelment will send you two bills for your order:. One good way of telling if you're dealing with an agent or manufacturer is by doing some extra research on them. Keep reading and learn how you can pay suppliers by wire transfer, credit card and the secure payment system – and how you can claim a refund if the goods are not matching the product description. You can be sure that the payment is not diverted to an employee or subcontractor, but goes directly to the supplier’s bank account, or at least an account held by Alibaba.com. It involves paying the processor a flat fee for all credit and debit card transactions, which covers all the fees mentioned above. I have been dealing with many suppliers on Alibaba. This makes sense as Alipay offers a similar payment platform. That way you can be sure that the funds are paid to the right company. Asia Import Platform: General Products. Also, you can ask for a sample of the item, clothing or product you are looking to purchase. Also, check their reviews. Since the product has been delivered he has legally done what he was supposed to do and can still have you pay for it. Your first visit to Alibaba can be a little intimidating. The truth is that the buyer is not always right, and unless the product quality, design or functions conflicts with the description – it is not fair to demand a refund. If the buyer pays back the amount of the purchase terms on time, using Alibaba.com Payment Terms is free. A key difference is Paypal also charges for foreign (cross border) FX exchange fees whereas Alipay only charges a transaction fee. A product claim can only be filed based on the supplier shipping a product that is not matching the listed specifications (or if it’s clearly damaged or defective). Mr. Pavel Zhong from ''Shanghai Baorong Steel Pipe And … Alibaba.com charges a 2.95% fee when making credit card transactions, and other fees are possible when using other payment methods such as TT or ACH. Tap to unmute. There you can see their legit response rate and be more reassured about the person or company you are buying from. The thing is, only the buyers on AliExpress that used PayPal benefitted, while the sellers suffered from fees. Copy link. However, this partnership only lasted for a year, as there was a dispute between the two conglomerates on the processing fee. In addition, you will also learn why a refund cannot always be taken for granted, and how you can prepare for, and win, a dispute. You can then pay the supplier directly, using your credit card, to ensure that they get started making your product samples fast. It is still worth to mention though that Alibaba, through its trade assurance program, is also integrating T/T payments into its trading practices. Because lots of people asked free sample but didn't return back, charge for sample fee is a protection for suppliers themselves. You can sign in Alibaba with your social account either. Also, make sure the company has a legit email address and not a private one. You can also tell the supplier that your product needs to be compliant with a US CPSC regulation. Others don't offer free sample, but they can return the sample fee after the real orders. Back in 2010, PayPal established a partnership with AliExpress and AliBaba to provide an instant payment option for the E-commerce stores. While Alibaba.com started out as a supplier directory, it is, through Alipay, one of China’s largest finance companies. If the supplier doesn't handle it or doesn't get back to you then you can go ahead and lodge a dispute or complaint against the supplier. QUALITY CHECK. PayPal is commonly used when paying for product samples. We're based on Hong Kong, but we'll find a time that works even if you're located in North America or Europe. You should only transfer money to bank accounts held by a beneficiary (company) matching the company listed on Alibaba.com. It’s sparked a variety of other companies to follow suit. Sometimes it can seem like reviews have been faked and the stars people leave might not be genuine. If you are the one doing the shipping of products then you should set your price and fees it will cost to ship your product. Supports domestic and international fees. Apart from the fees they had to pay AliExpress, they had to pay PayPal a fee for receiving money. Hi, can we import as an individual from china to UAE or must be from a trading company? The main difference is that you can set those conditions. If you want to get your items shipped to your home address you might want to think about setting up an Aliexpress account. An all-in-one platform to help you take your go from idea to product manufacturing in China, Vietnam, or India. Currently, Alibaba group holdings is one of the biggest companies in the world, and China that provides b2b, b2c, and c2c sales. A detailed description of the refund claim process can be found on Alibaba’s website. Before foundered Lazpanda, thousands of brand name idea had come through, at last, I picked Lazpanda. People will let you know if you are dealing with a manufacturer or an agent, ask in Alibaba forum. But lots of suppliers don't accept Paypal because PayPal’s “buyer protection” policies, they would like to TT transfer, so if Paypal has been accepted by suppliers, keep them as your precious. The supplier isn't under any obligations to help you fix OE repair your problem with the product. In other words, a standard wire transfer. Please note that our service fee (5%) is based on product price only. Comment what questions you are confusing now, let's work together how to resolve them. 2. Check Alibaba supplier's company profile, will get some useful messages. dear:sir If you would like to deal , Please arrange your payment to : 5 Q’TY X $31.00 UNIT PRICE = $155.00 DHL Express Service : $35.00 Paypal Fee : $7.00 Total: $197.00 AMOUNT (USD) Terms&condition 1- Ex-Factory USD Price You have to check with the supplier if you want to know the exact amount you will be paying to have your items shipped to you. We can support your Alibaba.com order up to $50,000 with a seamless and secure online experience with transaction fee as low as $15 to $30 How It Works Please check the payment process for where your bank account is based. Last but not least, pay for a report. This is a good reason to have everything written down before buying or purchasing anything. You can learn more about Alibaba.com Payment Terms in this Q&A with Alibaba New York City. Most Alibaba suppliers respond within 24-48 hours. Begin Your Alibaba Selling Journey. Further, save a copy of the product description before you place your order, so you have some sort of quality reference. Easy application process. Jasa Pembayaran produk Digital. However, that only proves that ‘something’ (for example a container filled with bricks) has been shipped. To get started, a buyer must fill out a two-page online application. This protection guide includes; On-time shipment protection, payment protection for your covered amount, and product quality protection. After negotiating price and shipping fee, the supplier sent paypal info and stated that there is a 5% transfer fee. Interesting article on Alibaba and payments. Can talk with supplier real time using trademanager. This is how Alibaba themselves explains it: For buyers, your payment will only be released to the supplier after you confirm satisfactory receipt of your order. Worrying about damaged and broken items arriving at your home? The order is small since its my first, only about $60. Alibaba’s payment gateway is increasingly being used as a way to pay small transactions to suppliers, including product samples. If it's clearly damaged then the supplier just committed fraud. Do not transfer funds to bank accounts in different countries, or those held by other company or individuals – even if such bank account details are provided by a person operating the suppliers account. Back in 2010, PayPal established a partnership with AliExpress and AliBaba to provide an instant payment option for the E-commerce stores. You can also buy additional support tickets. This guide is a free service by alibaba.com to create trust within the trading. [PL] This is the first orderIi place with this supplier. With Alibaba, you don’t have to rely on eBay when you’re searching for suppliers for the first time. While Alibaba.com has in recent years expanded into providing payment solutions, most buyers go here to find suppliers and then continue business discussions elsewhere. In 2011, AliExpress removed PayPal as one of its payment gateways. When you start sourcing from Alibaba, the most important things is that how to safety buying on Alibaba, you should prepare lot before buying, here are FAQs people ask before, keep watching. They will send you over a piece or pieces of the item you are asking about so that you know they have the actual product you've been wanting to purchase. Should I pay Alibaba sellers paypal fee? However, additional proof may be required to support the buyer’s position. The higher a supplier's response rate is, the higher they will respond to you quickly. Applying never impacts their credit score. Just as many buyers rather pay their suppliers directly via telegraphic transfers, you can also negotiate a Letter of Credit (L/C) payment with your supplier. Sorry to hear that, maybe some thing happened during the shipping. The funds arrive instantly, thereby reducing delays. The customs tax is depending on the goods value and shipping destination. In addition, the credit card companies charge a higher transaction fee, as compared to T/T payments. The buyer receives the goods and either approve or reject the goods. Alibaba is a directory of Chinese suppliers where you can find factories to manufacture products for you at wholesale prices.. Here are some of the countries supported by Alibaba Online Transfer: You can only request a refund under the following two conditions: a. There are two types of cryptocurrency exchanges, regular and peer-to-peer. Because lots of people asked free sample but didn't return back, charge for sample fee is a protection for suppliers themselves. The Starter Package Has already paid for itself many times over, Look No Further, no one else offers this kind of service, The case studies and templates are a lifesaver. The procedure is in some ways similar to that of the Alibaba secure payment system, as the funds are ‘unlocked’ to the supplier when certain conditions are reached. Online transfer allows you to make payments in domestic currencies. Please check enclosed revised P.I , We accept your paypal payment on 5pcs and send it by DHL Express . So if you are a buyer or seller you can choose from many different languages. That said, in all the cases that we received, the dispute was filed based on the product not meeting the buyer’s perceived quality standard. On alibaba.com you can see a company's rating by clicking on the person's profile who is selling the item you are trying to purchase. Mark Perry February 2, 2021. Still wondering if this is common practice and I should just accept the fee? Hence, the transactions are still for the most part made outside of the Alibaba.com ecosystem. If you have this experience where an item you purchased has come to you damaged, broken or ruined in some way the first thing you can do is contact the supplier. The platform is used by more than 2000 importers worldwide. You should not expect to get a refund if the goods are as specified, but still not matching your expectations. b. Keep in mind that Alibaba.com acts as a neutral party, and will not side with the buyer by default. Others don't offer free sample, but they can return the sample fee after the real orders. Make sure you start off small so you don't scare the supplier away from giving you the samples. When using Alibaba.com Payment Terms, payments incur no fee. Suppliers can create an invoice directly from their Alibaba account which then generates a payment link. For the long relationship, we suggest you can sign up a domain, with professional domain email address, what's more, you can quickly build a simple business website, win more opportunities and trust from suppliers. Alibaba is new to some people. Co-founder of Asiaimportal (HK) Limited and based in Hong Kong. Keep in mind that you set the payment terms. You could also ship the product back to the supplier if he agrees to it. Using google image to check whether supplier has copied images. Make sure you also present your company or business name to the supplier. You can also. To win a refund claim, you need to prove that the products are either damaged / defective or not matching the product description. 30x wealth management accounts as Schwab and … But what if you’re one of the 99% of small business owners or Amazon sellers who are not familiar with importing from China. US shoppers can also pay by bank deposit in our US bank account. If you are wondering if they legit have the item you are asking for, a smart move would be to ask them for a picture of the item. He has been quoted in and contributed to Bloomberg, SCMP, Alibaba Insights, Globalsources.com, China Chief Executive, Quartz Magazine and more. Suggestion: Watch the 10 minutes video tutorial before reading this article, Click Here to Get the You can get more info in the report like what company they are, the location, the pictures and even videos. Make sure it's all written down so if this happens to you, you have it all on paper about your requirements when it comes to what you are buying. Alibaba.com is a supplier directory – an online platform for finding factories and trading companies in China, and other countries around the world. In short, Alibaba’s secure payment system allows buyers to make a deposit payment, that is only unlocked to the supplier after the goods are confirmed by the buyer. Hi, Nik, do you want to verify the company profile? Alibaba.com integrates with a range of existing payment systems, including the following: There are some limitations though, as the Secure payment feature is only available when buying products from suppliers that are part of the Wholesale program. When using Alibaba.com Payment Terms, payments incur no fee. To further reduce your risk, and tie the payment to the quality and compliance of the products, require the following documents as part of the L/C payment trigger: a. 3. It is completely free and you can post unlimited buying requests directly to suppliers. It is recommended that PayPal is the best to buy on Alibaba. You want all of that in writing before you put up any money. Keep in mind that there is no such thing as a universal or technical definition of ‘good quality’. In this case, we charge 5% fee. A PayPal fee calculator to quickly and easily determine fees when sending or receiving money through PayPal. This makes sure that the products you receive matches with what you've ordered and also it makes sure your items don't come damaged or ruined. Currently the rate is 2.9% + a fixed fee (varies by currency; $0.30 in the U.S.). If it is urgent then you should contact the supplier via phone or Trade manager. If you have messaged the supplier and wondering how long it will take to get a response back then you should check their response rate. You can always contact the supplier to discuss which fees are including in the final order pricing. Usually, Alibaba supplier can send you a sample free when you act as a professional company, but they'll charge the shipping fee. We use cookies to ensure that we give you the best experience on our website. Depending on which supplier you decide to buy your product or item from, they may or may not include in the additional overseas fees. Add-ons are optional services not included in the Asia Import Platform. If you want to get the free samples from Alibaba you will have to speak to the suppliers with proper speech and have a professional tone. No, PayPal is not supported when paying suppliers on Alibaba.com. In this way, we charge 5%-10% service fee based on product value, … We often receive questions about ‘how to pay suppliers on Alibaba’, but the truth is that they are paid the same way as manufacturers that are not listed here – and that is mostly via telegraphic transfer. Click here to learn more. Each country customs has different tax free good value regulation for goods imported from other countries. Grands Reportages, le magazine du voyage par excellence vous fait découvrir les plus belles destinations touristiques du monde, voyages d'aventure ou séjours détente. If you happen to receive any broken, damaged or ruin products, there are a few things you can and should do. Shenzhen, China 518000, Click one of our representatives below to chat on WhatsApp or send us an email to one@lazpanda.com, Lazpanda Sourcing Agent Copyright All Rights Reserved © 2015 - 2021, Why you should not import fingerlings monkey from China, 9 Effective Ways To Negotiate With China Suppliers, Japanese Site: http://japanese.alibaba.com, Portuguese Site: http://portuguese.alibaba.com, Vietnamese Site: http://vietnamese.alibaba.com, Indonesia site: http://indonesian.alibaba.com. a sourcing method. However, this partnership only lasted for a year, as there was a dispute between the two conglomerates on the processing fee. A refund cannot be based on general expectations or a vague idea of ‘good quality’. However, if you have bought the products as is and taken a receipt of your order then there isn't much you can do. Not everyone knows how to buy on Alibaba. This way you will get more buyers since they know your company or business is legit. Escrow is also a good option for buyers, and more often preferred by suppliers. In addition, you can also book quality inspections, lab testing and shipping directly from the platform. An overview of the defective quantity of products (and the value). It’s a matter of proving the supplier wrong. Another key difference is Paypal assists the wire of funds between users'-bank accounts, but Alipay qualifies and then moves funds between buyer-and-merchant-Alipay accounts. And Thanks again for you like my post. Note: Alibaba.com often refers to off-page orders as “offline orders”. For Suppliers, Secure Payment verifies the payment details for every transaction and you are only required to ship the order after your confirmation of payment receipt by Alibaba Singapore City Bank.

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